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DUE TO COVID-19 RETURNS WILL NOT BE ACCEPTED AT THIS TIME ONCE OUR SHOWROOM RE-OPENS AT A LATER DATE WE WILL ACCEPT RETURNS. IF YOU NEED TO RETURN SOMETHING PLEASE EMAIL US.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be Unused and in the same condition that you received it in the original packaging unopened as received.
Several types of goods are exempt from being returned.
Electronic parts such as motors and circuit boards, switches, bulbs, cords etc
Special Order Items, Non stock items
Cleaning products and Refrigerator filters
To complete your return, we require an order number or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit minus original shipping to you and return fees will automatically be applied to your credit card or original method of payment.
All returns must be approved by contacting Vacuum Plus Canada and receiving a Return Authorization Number. Once approved your RA number along with instructions on how to return the product to us will be emailed to you.
© 2020 Vacuum Plus Canada.